Privélege FAQ

WE THINK THIS IS A SMART BUSINESS MODEL. WE HOPE YOU DO TOO…

YOU ORDER – WE MAKE – WE DELIVER

LIMIT WASTE – INCREASE CUSTOMER OPTIONS – PREVENT OVERSTOCK

 

What style suit do you recommend for casual dress?

Privélege recommends a few options in this case.

  1. Any patterned suit from our Privélege collection, white dress shirt and a complimentary pocket square.
  2. A Privélege sport Coat, shirt, and separate trousers.
  3. During the spring and summer months the Privélege tan suit worn with a white shirt or Privélege Polo provides a very smart look. For extra pop always compliment your suit with one of our pocket squares.

What is the recommended suit for business dress?

Privélege recommends a navy blue or grey super 120 suit. Your jacket should fit properly at the shoulders and sleeve length should not extend beyond your wrist. Privélege recommends the jacket sleeve stop a half an inch above your wrist slightly showing shirt cuff. Your trouser should stop at your ankle or have a slight break. It should never bunch at the shoe.

How can I prolong the life suit of my suit?

  1. We recommend limited dry cleaning of your bespoke suit. When necessary utilize a specialized dry cleaning service.
  2. A professional steam press works wonders for the removal of wrinkles or simply hanging your suit in a steam shower can render a similar result.
  3. Purchasing an additional pair of trousers for each suit can increase the lifetime of your bespoke suit.
  4. Occasionally brush your suit and store it properly with the Privélege wood suit hanger provided.
  5. Refrain from putting bulky items into your suit pockets as this tends to ruin the shape of the suit.

How can I redeem my gift card?

Privélege gift cards are not redeemable for cash. Privélege gift cards with balances will remain on the same card for future purchases. You will be able to review your gift card balances at any time on your “My Account Page”.

How long will it take to receive my suit?

The processing of your Privélege customized order will take just a few weeks to complete. Our goal is to have your order at your doorstep within 2-4 weeks. It may be possible to expedite your order for an additional fee. For special events and occasions please place your order 4-6 weeks in advance as delivery timelines may change throughout the year. For further details contact us at customer support.

How can I trust my credit card transactions are safe?

All of our transactions are protected with an industry standard secure SSL encrypted credit card processor for all major credit and debit cards, this ensures your information stays private and secure.

What forms of payment do you accept?

We accept all major credit and debit cards backed by Visa or MasterCard. In addition, we accept American Express, PayPal and Privélege Gift Card.

 

* All suits and shoes shown on site are made to order.  Standard delivery time is 2 to 4 weeks.

* Items sold on sale page are final. Final sale items are not returnable or refundable.